Welcome to Silk & Bloom! Before you start exploring our beautiful jewelry, please take a moment to review our terms and conditions.
- Acceptance of Terms:
By accessing or using our website, you agree to comply with and be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website. - Product Information:
We make every effort to accurately display our jewelry, including colors and specifications. However, variations may occur, and we reserve the right to update or modify product information at any time. - Orders and Payments:
Placing an order on our website constitutes an offer to purchase the selected items. All orders are subject to acceptance by us. Payments are processed securely, and we accept various payment methods. Prices are in INR, inclusive of taxes. - Shipping and Delivery:
Please refer to our shipping and delivery information for details on processing times, dispatch days, and estimated delivery periods. We use trusted courier partners, but any delays or issues during transit are beyond our control. - Returns and Exchanges:
We currently do not offer returns or exchanges. In the case of damaged goods, please follow the procedure outlined in our damaged goods policy. - Damaged Goods Policy:
To claim a refund for damaged goods, you must provide an unboxing video without cuts. Direct message us on Instagram (@silk.andbloom) with the video attached for assistance. - Intellectual Property:
All content on our website, including images, designs, and text, is the property of Silk & Bloom and is protected by intellectual property laws. Unauthorized use or reproduction is strictly prohibited. - Privacy Policy:
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. - Communications:
By using our website, you consent to receive communications from us, including emails and messages related to your orders or account. You can opt-out of non-essential communications. - Modifications to Terms:
We reserve the right to update, modify, or replace these terms and conditions at any time. Please check this page periodically for changes.
Thank you for shopping with Silk & Bloom! If you have any questions or concerns, feel free to reach out to us via email at info@silkandbloom.in or through direct messages on Instagram (@silk.andbloom).